PKK111 Privacy Policy – How We Protect Your Data

1 Information We Collect

When you interact with PKK111, we may collect the following types of personal information:

Registration & Account Information

• Full name, date of birth, and gender
• Email address and mobile number
• Home address (city, province, country)
• Username and encrypted password

Identity Verification (KYC) Documents

• Government-issued ID (e.g., Philippine passport, driver's licence, SSS/UMID card)
• Proof of address documents where required
• Selfie or photo for identity confirmation

Financial Information

• Deposit and withdrawal transaction records
• Payment channel details (e.g., GCash number, Maya account, bank account name) — not full card or account numbers
• Transaction amounts in Philippine Peso (PHP)

Usage & Technical Data

• IP address, device type, and browser information
• Pages visited, features used, and session duration
• Login timestamps and access logs
• Game history and betting activity

Communication Records

• Support chat transcripts and email correspondence
• Feedback or complaints you submit to our team

2 How We Use Your Information

The personal information we collect is used for the following purposes:

Purpose	Details
Account Management	Creating, maintaining, and securing your PKK111 account
Identity Verification	Confirming your age, identity, and location as part of our KYC process
Transaction Processing	Processing deposits and withdrawals in PHP via supported Philippine payment channels
Platform Improvement	Analysing usage patterns to improve game offerings, features, and performance
Fraud Prevention	Detecting and preventing unauthorised access, fraud, and money laundering
Customer Support	Responding to your enquiries, resolving disputes, and improving service quality
Legal Compliance	Meeting applicable legal, regulatory, and reporting obligations
Responsible Gaming	Monitoring activity to identify signs of problem gaming and offering appropriate tools

3 Legal Basis for Processing

PKK111 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil the terms of your account agreement, including operating your account and processing transactions.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) rules and identity verification requirements.
• Legitimate interests: Processing carried out for fraud prevention, platform security, and improving our services — where these interests are not overridden by your rights.
• Consent: Where you have explicitly agreed to certain uses of your data, such as receiving promotional communications. You may withdraw this consent at any time by contacting support.

4 Sharing Your Information

PKK111 does not sell your personal data. We may share your information only in the following limited circumstances:

• Payment processors: To facilitate deposits and withdrawals via Philippine banking and e-wallet channels. These providers process data strictly for transaction purposes.
• Identity verification providers: Third-party KYC services used to verify government-issued IDs and confirm your identity before withdrawals are released.
• Technology and hosting partners: Service providers who host or operate parts of our platform infrastructure. They are bound by confidentiality obligations.
• Legal and regulatory authorities: Where required by applicable law, court order, or to prevent fraud and financial crime.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified of any such change.

5 Data Retention

PKK111 retains your personal data for as long as your account is active and for a reasonable period afterwards to meet our legal and regulatory obligations. Specific retention periods include:

• Account and identity data: Retained for the duration of your account and for a minimum period after closure as required by applicable AML and financial regulations.
• Transaction records: Retained in line with Philippine financial record-keeping requirements.
• Support communications: Retained for a reasonable period to allow dispute resolution and service improvement.
• Usage and technical logs: Retained for a shorter period sufficient for security monitoring and platform diagnostics.

Once data is no longer needed and retention periods have elapsed, it is securely deleted or anonymised so it can no longer be linked back to you.

6 How We Protect Your Data

PKK111 applies a range of technical and organisational measures to keep your personal data secure:

• SSL/TLS encryption for all data transmitted between your device and our servers
• Encrypted storage for sensitive account and financial information
• OTP-based authentication to protect account access
• Access controls ensuring only authorised staff can access personal data
• Regular security reviews and monitoring for suspicious activity
• Staff training on data handling and privacy best practices

While we take these precautions seriously, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, enable OTP, and never share your login details with anyone.

7 Cookies & Tracking

PKK111 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the platform is used.

The types of cookies we use include:

• Essential cookies: Required for the platform to function correctly. These cannot be disabled without affecting your ability to use PKK111.
• Functional cookies: Remember your preferences and settings to improve your experience across sessions.
• Analytics cookies: Help us understand how players navigate the platform so we can improve features and performance. Data collected is aggregated and does not identify you individually.
• Security cookies: Support fraud detection and help protect your account from unauthorised access.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of some parts of the platform.

8 Your Rights

As a player based in the Philippines, you have the following rights regarding your personal data held by PKK111:

• Right to access: You can request a copy of the personal information we hold about you.
• Right to correction: You can ask us to update or correct inaccurate personal information.
• Right to deletion: You can request that we delete your personal data, subject to our legal retention obligations.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you can withdraw that consent at any time.
• Right to object: You can object to certain types of processing, such as direct marketing.
• Right to data portability: In certain circumstances, you can request that we provide your data in a structured, commonly used format.

To exercise any of these rights, contact PKK111 support. We will respond to your request within a reasonable timeframe and may need to verify your identity before processing certain requests.

9 Minors & Age Verification

PKK111 is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone under 21 years of age. As part of our registration and KYC process, we verify the age of all players before allowing access to real-money games or withdrawals.

If we become aware that a player under 21 has registered an account, we will immediately suspend that account, void any transactions, and delete the associated personal data in accordance with this policy. If you believe a minor has registered on our platform, please contact us immediately.

10 Changes to This Policy

PKK111 may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or our data practices. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of the PKK111 platform after an update has been posted constitutes your acceptance of the revised policy. If you have concerns about any changes, contact our support team before continuing to use the platform.

11 Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or the way PKK111 handles your personal data, please reach out to our support team.

For general platform questions, bonus enquiries, and account help, you may also visit our FAQ page or review our Terms & Conditions for more information.